New Feature on the MindWeal App: Help Us Collaborate with Your Providers

In our ongoing effort to improve the quality of care you receive, MindWeal has launched a new feature that allows us to seamlessly coordinate with your Primary Care Provider (PCP) and your Counselor or Therapist.

To enable this improved collaboration, we need your help with a one-time update to your profile.

What You Need to Do:

Please log in to the MindWeal app and update your Primary Care Provider and Counselor information. This ensures your care team can work together more effectively.

Here is a step-by-step guide with screenshots to walk you through the process:

• Log in and go to your Profile.

• Click "Update this info" as shown in the screenshot to Update Demographic & Insurance Information. 

  
  
  

• Scroll down to "Child's Primary Care Provider's Information".

• Remove any pre-filled information under “Practice or Organization Name.”
  In this field, enter the name of your child’s Primary Care Provider’s Practice or Organization.

  • If the correct name appears in the drop-down, select it.

  • If it doesn’t appear, continue typing — we’ll review and add it to our system if needed.

• Once selected, phone and fax will auto-fill, but you’ll need to enter or update PCP's First & Last Name manually & Save the information.

• Now, You’ll be asked if your child has a Counselor.

• • If no, select “No” and Save.

  • If yes, follow a similar process:

    • Enter the name of Counselor's Practice or Organization under "Office Name" from the drop-down.

      • If it appears in the drop-down, select it.

      • If not, continue typing — we’ll add it to our system after reviewing.

• • • The phone/fax will be auto-filled.

    • Manually enter or confirm your child's Counselor’s First & Last Name.

    • Save the information entered.

• Once done, scroll down and tap “Go to Dashboard.”