---
title: Policies and Guidelines | MindWeal
description: Policies and guidelines that explain how we deliver care and what patients should expect.
---

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1. [MindWeal](https://kb.mindweal.com/en/publickb)
2. [Policies and Guidelines](https://kb.mindweal.com/en/publickb/policies-and-guidelines)

# Policies and Guidelines

 Policies and guidelines that explain how we deliver care and what patients should expect.

## Fee Schedules

- [Fee Schedule For Out-Of-Pocket Services](https://kb.mindweal.com/en/publickb/fee-schedule-clinical-services)
- [Medical Records Release Fees](https://kb.mindweal.com/en/publickb/medical-records-request-fees)

## Policies

- [Financial Policy](https://kb.mindweal.com/en/publickb/financial-policy)
- [MindWeal Health Notice Of Privacy Practices](https://kb.mindweal.com/en/publickb/mindweal-health-notice-of-privacy-practices)
- [Patient Communication Policy](https://kb.mindweal.com/en/publickb/communication-policy)
- [Refund Policy](https://kb.mindweal.com/en/publickb/refund-policy)
- [Document Processing (Paperwork) Policy](https://kb.mindweal.com/en/publickb/paperwork-policy)
- [Discharge Policy](https://kb.mindweal.com/en/publickb/discharge-policy)
- [MindWeal Health Joint Custody and App Access Policy](https://kb.mindweal.com/en/publickb/joint-custody-app-access-policy)
- [Missed Appointment Policy](https://kb.mindweal.com/en/publickb/missed-appointment-policy)
- [Prescription Refill Policy](https://kb.mindweal.com/en/publickb/prescription-refill-policy)
- [Stimulants Prescription Policy](https://kb.mindweal.com/en/publickb/stimulants-prescription-policy)
- [MindWeal Health FMLA Paperwork Policy](https://kb.mindweal.com/en/publickb/fmla-policy)

See less ▼

## Guidelines

- [Supporting Your Child's Mental Health in School: Understanding Accommodations](https://kb.mindweal.com/en/publickb/accommodations-school)
- [How To Keep Your Personal Health Information (PHI) Secure On Your Device](https://kb.mindweal.com/en/publickb/securing-phi-on-device)

- [FAQs](https://kb.mindweal.com/en/publickb/faqs)
- [MindWeal How-To: Onboarding, Features & Use](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use#main-content)

    - [Onboarding](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use#onboarding)
    - [Billing & Insurance](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use#billing-insurance)
    - [Navigating Features](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use#navigating-features)
    - [Account Management](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use#account-management)
    - [Troubleshooting & Support](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use#troubleshooting-support)
- [Patient Education](https://kb.mindweal.com/en/publickb/patient-education#main-content)

    - [Patient Education: Psychiatry Medications](https://kb.mindweal.com/en/publickb/patient-education#patient-education-psychiatry-medications)
    - [Patient Education: Psychiatry Diagnoses](https://kb.mindweal.com/en/publickb/patient-education#patient-education-psychiatry-diagnoses)
    - [ADHD Testing](https://kb.mindweal.com/en/publickb/patient-education#adhd-testing)
    - [Patient Education: Other Topics](https://kb.mindweal.com/en/publickb/patient-education#patient-education-other-topics)
- [MindWeal Therapy Network](https://kb.mindweal.com/en/publickb/mindweal-therapy-network#main-content)

    - [Start Here: Find the Right Counselor](https://kb.mindweal.com/en/publickb/mindweal-therapy-network#start-here-find-the-right-counselor)
    - [MindWeal Therapy Network in Chicagoland](https://kb.mindweal.com/en/publickb/mindweal-therapy-network#mindweal-therapy-network-in-chicagoland)
    - [MindWeal Therapy Network in St. Louis Metro](https://kb.mindweal.com/en/publickb/mindweal-therapy-network#mindweal-therapy-network-in-st-louis-metro)
    - [Other Counseling Referrals](https://kb.mindweal.com/en/publickb/mindweal-therapy-network#other-counseling-referrals)
- [Referrals](https://kb.mindweal.com/en/publickb/referrals#main-content)

    - [Neuropsych Testing Referrals](https://kb.mindweal.com/en/publickb/referrals#neuropsych-testing-referrals)
    - [Comprehensive Autism Testing Referrals](https://kb.mindweal.com/en/publickb/referrals#comprehensive-autism-testing-referrals)
    - [Autism Services (including ABA therapy) Referrals](https://kb.mindweal.com/en/publickb/referrals#autism-services-including-aba-therapy-referrals)
    - [Occupational Therapy (OT) Referrals](https://kb.mindweal.com/en/publickb/referrals#occupational-therapy-ot-referrals)
    - [Speech Therapy Referrals](https://kb.mindweal.com/en/publickb/referrals#speech-therapy-referrals)
    - [Higher Level of Care Referrals (IOP, PHP, Residential)](https://kb.mindweal.com/en/publickb/referrals#higher-level-of-care-referrals-iop-php-residential)
    - [Eating Disorder Treatment Referrals](https://kb.mindweal.com/en/publickb/referrals#eating-disorder-treatment-referrals)
    - [Substance Use Treatment Referrals](https://kb.mindweal.com/en/publickb/referrals#substance-use-treatment-referrals)
    - [Additional Clinical & Support Services Referrals](https://kb.mindweal.com/en/publickb/referrals#additional-clinical-support-services-referrals)
- [Resources](https://kb.mindweal.com/en/publickb/resources#main-content)

    - [Self-Guided Therapy](https://kb.mindweal.com/en/publickb/resources#self-guided-therapy)
    - [Medication Coupons](https://kb.mindweal.com/en/publickb/resources#medication-coupons)
    - [Scales & Questionairres](https://kb.mindweal.com/en/publickb/resources#scales-questionairres)
    - [Community Resources](https://kb.mindweal.com/en/publickb/resources#community-resources)
    - [Latest Updates](https://kb.mindweal.com/en/publickb/resources#latest-updates)
- [Policies and Guidelines](https://kb.mindweal.com/en/publickb/policies-and-guidelines#main-content)

    - [Fee Schedules](https://kb.mindweal.com/en/publickb/policies-and-guidelines#fee-schedules)
    - [Policies](https://kb.mindweal.com/en/publickb/policies-and-guidelines#policies)
    - [Guidelines](https://kb.mindweal.com/en/publickb/policies-and-guidelines#guidelines)
- [Referral Pages By Location](https://kb.mindweal.com/en/publickb/referral-pages-by-location#main-content)

    - [Autism Services Referrals (by location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location#autism-services-referrals-by-location)
    - [OT Referrals (By location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location#ot-referrals-by-location)
    - [Speech Therapy Referrals (by location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location#speech-therapy-referrals-by-location)

# MindWeal Health

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