Steps to Share Error Logs on MindWeal Platform for Troubleshooting

 

  • A panel will open; click on the Console tab as shown in the image below.

 

  • Fill out Your Information to activate your account. Follow the steps in THIS guide to activate your account. Click Submit after completing the form

 

  • Enter and confirm your PIN as prompted. If you are not able to complete the signup process, you will likely see a screen like shown below. 
  • Capture a screenshot of your entire screen, ensuring that the Console tab is visible on the right side of the window.

 

  • Reply to this email with the screenshot attached so our engineering team can review it.