---
title: Updating Your Contact Email or Phone Number on MindWeal
description: updating email address, updating phone number, change email address, change phone number
---

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1. [MindWeal](https://kb.mindweal.com/en/publickb?hsLang=en)
2. [MindWeal How-To: Onboarding, Features & Use](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en)
3. [Account Management](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#account-management)

# Updating Your Contact Email or Phone Number on MindWeal

- **Log in to the MindWeal platform.**
- **Access the “Main Navigation Menu” by clicking on the 3 horizontal bars in the upper left corner.**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-May-18-2026-07-13-06-2559-PM.png?width=322&height=698&name=image-png-May-18-2026-07-13-06-2559-PM.png)

 

- **Click "Account" in Main Navigation Menu**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-May-18-2026-07-15-26-3134-PM.png?width=271&height=588&name=image-png-May-18-2026-07-15-26-3134-PM.png)

- **The Account Page will open. Click “Track Request" under Account Management section.**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-May-18-2026-07-20-26-3748-PM.png?width=324&height=703&name=image-png-May-18-2026-07-20-26-3748-PM.png)

- **A window will appear showing the history of your previous account management requests. Click "New Request."**

**![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Mar-04-2025-11-58-34-9973-PM.png?width=670&height=362&name=image-png-Mar-04-2025-11-58-34-9973-PM.png)**

 

- **A new window will appear as shown in the image below. Click "Update Email/Phone Number."**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Mar-04-2025-11-58-51-9792-PM.png?width=670&height=610&name=image-png-Mar-04-2025-11-58-51-9792-PM.png)

- **A form will appear, as shown in the image. Select whether you wish to change your email, phone number, or both.**
- **Fill out the form with your new email, phone number, or both and click "Submit."**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Nov-19-2025-01-48-34-7804-PM.png?width=670&height=615&name=image-png-Nov-19-2025-01-48-34-7804-PM.png)

 

- **A confirmation message will appear, notifying you that your request has been submitted successfully.**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Nov-19-2025-01-49-56-0426-PM.png?width=670&height=575&name=image-png-Nov-19-2025-01-49-56-0426-PM.png)

- **Once you click "OKAY," you'll be redirected to the Account Management page, where you can track your request's status and view your request history.**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Mar-12-2025-11-38-22-4038-AM.png?width=670&height=351&name=image-png-Mar-12-2025-11-38-22-4038-AM.png)

- **You can return to this page anytime to track the progress of your request by navigating to My Profile \> Account Management.**

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    - [Autism Services Referrals (by location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location?hsLang=en#autism-services-referrals-by-location)
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