---
title: "New Feature on the MindWeal App: Help Us Collaborate with Your Providers"
description: Updating PCP info, Updating Counselor Info
---

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# New Feature on the MindWeal App: Help Us Collaborate with Your Providers

In our ongoing effort to improve the quality of care you receive, MindWeal has launched a new feature that allows us to **seamlessly coordinate with your Primary Care Provider (PCP) and your Counselor or Therapist**.

To enable this improved collaboration, we need your help with a **one-time update** to your profile.

### What You Need to Do:

Please log in to the MindWeal app and update your **Primary Care Provider and Counselor information**. This ensures your care team can work together more effectively.

Here is a **step-by-step guide with screenshots** to walk you through the process:

- **Log in** and go to your **Profile**.

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-12-32-34-0820-PM.png?width=306&height=663&name=image-png-Jul-19-2025-12-32-34-0820-PM.png)

- Click "**Update this info"** as shown in the screenshot to **Update Demographic & Insurance Information.** 
  
  ![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-12-33-34-4799-PM.png?width=310&height=672&name=image-png-Jul-19-2025-12-33-34-4799-PM.png)
- Scroll down to **"Child's Primary Care Provider's Information".**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-12-34-52-6066-PM.png?width=280&height=607&name=image-png-Jul-19-2025-12-34-52-6066-PM.png)

- **Remove any pre-filled information under “Practice or Organization Name.”**  
  In this field, enter the **name of your child’s Primary Care Provider’s Practice or Organization**. 
    - If the correct name appears in the drop-down, **select it**.
    - If it doesn’t appear, **continue typing** — we’ll review and add it to our system if needed.

**IMPORTANT:** Do **not** enter the doctor’s name here. There is a separate field for that. We’ve built secure systems to collaborate directly with your provider’s practice, so it’s essential that this information is entered accurately.

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-01-11-14-5151-PM.png?width=308&height=371&name=image-png-Jul-19-2025-01-11-14-5151-PM.png)

- Once selected, **phone and fax will auto-fill**, but **you’ll need to enter or update PCP's First & Last Name manually &** Save the information.

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-12-54-31-0802-PM.png?width=301&height=652&name=image-png-Jul-19-2025-12-54-31-0802-PM.png)

 

- Now, You’ll be asked **if your child has a Counselor**.

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-12-55-36-6141-PM.png?width=323&height=700&name=image-png-Jul-19-2025-12-55-36-6141-PM.png)

- - If **no**, select “No” and Save.
    - If **yes**, follow a similar process:
      
          - Enter the name of Counselor's **Practice or Organization under "Office Name"** from the drop-down.
            
                  - If it appears in the drop-down, **select it**.
                  - If not, continue typing — we’ll add it to our system after reviewing.

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-01-03-11-6276-PM.png?width=320&height=379&name=image-png-Jul-19-2025-01-03-11-6276-PM.png)

- - - The **phone/fax** will be auto-filled.
          - **Manually enter or confirm your child's Counselor’s First & Last Name.**
          - **Save** the information entered.

**![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-01-05-25-3140-PM.png?width=326&height=707&name=image-png-Jul-19-2025-01-05-25-3140-PM.png)**

- Once done, scroll down and tap **“Go to Dashboard.”**

**![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Jul-19-2025-12-57-26-5585-PM.png?width=345&height=748&name=image-png-Jul-19-2025-12-57-26-5585-PM.png)**

 

 

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