---
title: How to update your PIN on MindWeal App
description: Password, PIN, Can't log in, Can not log in, How to change my PIN
---

[Skip to content](https://kb.mindweal.com/en/publickb/updating-pin#main-content)

English

Show submenu for translations

![mw-logo-svg (1).svg\]](https://kb.mindweal.com/hubfs/mw-logo-svg%20(1).svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [MindWeal](https://kb.mindweal.com/en/publickb?hsLang=en)
2. [MindWeal How-To: Onboarding, Features & Use](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en)
3. [Account Management](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#account-management)

# How to update your PIN on MindWeal App

When you register on the MindWeal app, you’ll be asked to create a PIN for extra security. This PIN is different from the password you use to log into the app. Every time you switch to another window or minimize the app, you’ll need to re-enter your PIN when you return. If there’s no activity in the app for 24 hours, you’ll need to log in again using your password.

If you forget your PIN, you can reset it by following these steps:

- **Tap the “Log In” button (see image below).**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Nov-19-2025-12-02-59-1165-AM.png?width=327&height=709&name=image-png-Nov-19-2025-12-02-59-1165-AM.png)

 

- **Log in using your email and password.**

![](https://kb.mindweal.com/hs-fs/hubfs/IMG_6704-png.png?width=323&height=700&name=IMG_6704-png.png)

 

- **Tap the three horizontal lines in the top left corner of the screen (see image).**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Nov-19-2025-12-04-09-9619-AM.png?width=330&height=715&name=image-png-Nov-19-2025-12-04-09-9619-AM.png)

 

- **Select "Account."**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-May-18-2026-06-58-55-4127-PM.png?width=273&height=592&name=image-png-May-18-2026-06-58-55-4127-PM.png)

 

- **Click "Update PIN"**

**![](https://kb.mindweal.com/hs-fs/hubfs/image-png-May-18-2026-06-59-49-7616-PM.png?width=291&height=631&name=image-png-May-18-2026-06-59-49-7616-PM.png)**

 

- **Set a new PIN, then tap "Next."**

![](https://kb.mindweal.com/hs-fs/hubfs/IMG_6710-png.png?width=287&height=623&name=IMG_6710-png.png)

 

- **Re-enter the new PIN, then tap "Confirm."**

![](https://kb.mindweal.com/hs-fs/hubfs/IMG_6711-png.png?width=292&height=633&name=IMG_6711-png.png)

 

- **Your PIN will be updated, and a confirmation message will appear (see image below).**

![](https://kb.mindweal.com/hs-fs/hubfs/image-png-Oct-10-2024-10-07-07-9670-PM.png?width=280&height=602&name=image-png-Oct-10-2024-10-07-07-9670-PM.png)

- [FAQs](https://kb.mindweal.com/en/publickb/faqs?hsLang=en)
- [MindWeal How-To: Onboarding, Features & Use](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#main-content)

    - [Onboarding](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#onboarding)
    - [Billing & Insurance](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#billing-insurance)
    - [Navigating Features](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#navigating-features)
    - [Account Management](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#account-management)
    - [Troubleshooting & Support](https://kb.mindweal.com/en/publickb/mindweal-how-to-onboarding-features-use?hsLang=en#troubleshooting-support)
- [Patient Education](https://kb.mindweal.com/en/publickb/patient-education?hsLang=en#main-content)

    - [Patient Education: Psychiatry Medications](https://kb.mindweal.com/en/publickb/patient-education?hsLang=en#patient-education-psychiatry-medications)
    - [Patient Education: Psychiatry Diagnoses](https://kb.mindweal.com/en/publickb/patient-education?hsLang=en#patient-education-psychiatry-diagnoses)
    - [ADHD Testing](https://kb.mindweal.com/en/publickb/patient-education?hsLang=en#adhd-testing)
    - [Patient Education: Other Topics](https://kb.mindweal.com/en/publickb/patient-education?hsLang=en#patient-education-other-topics)
- [MindWeal Therapy Network](https://kb.mindweal.com/en/publickb/mindweal-therapy-network?hsLang=en#main-content)

    - [Start Here: Find the Right Counselor](https://kb.mindweal.com/en/publickb/mindweal-therapy-network?hsLang=en#start-here-find-the-right-counselor)
    - [MindWeal Therapy Network in Chicagoland](https://kb.mindweal.com/en/publickb/mindweal-therapy-network?hsLang=en#mindweal-therapy-network-in-chicagoland)
    - [MindWeal Therapy Network in St. Louis Metro](https://kb.mindweal.com/en/publickb/mindweal-therapy-network?hsLang=en#mindweal-therapy-network-in-st-louis-metro)
    - [Other Counseling Referrals](https://kb.mindweal.com/en/publickb/mindweal-therapy-network?hsLang=en#other-counseling-referrals)
- [Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#main-content)

    - [Neuropsych Testing Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#neuropsych-testing-referrals)
    - [Comprehensive Autism Testing Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#comprehensive-autism-testing-referrals)
    - [Autism Services (including ABA therapy) Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#autism-services-including-aba-therapy-referrals)
    - [Occupational Therapy (OT) Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#occupational-therapy-ot-referrals)
    - [Speech Therapy Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#speech-therapy-referrals)
    - [Higher Level of Care Referrals (IOP, PHP, Residential)](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#higher-level-of-care-referrals-iop-php-residential)
    - [Eating Disorder Treatment Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#eating-disorder-treatment-referrals)
    - [Substance Use Treatment Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#substance-use-treatment-referrals)
    - [Additional Clinical & Support Services Referrals](https://kb.mindweal.com/en/publickb/referrals?hsLang=en#additional-clinical-support-services-referrals)
- [Resources](https://kb.mindweal.com/en/publickb/resources?hsLang=en#main-content)

    - [Self-Guided Therapy](https://kb.mindweal.com/en/publickb/resources?hsLang=en#self-guided-therapy)
    - [Medication Coupons](https://kb.mindweal.com/en/publickb/resources?hsLang=en#medication-coupons)
    - [Scales & Questionairres](https://kb.mindweal.com/en/publickb/resources?hsLang=en#scales-questionairres)
    - [Community Resources](https://kb.mindweal.com/en/publickb/resources?hsLang=en#community-resources)
    - [Latest Updates](https://kb.mindweal.com/en/publickb/resources?hsLang=en#latest-updates)
- [Policies and Guidelines](https://kb.mindweal.com/en/publickb/policies-and-guidelines?hsLang=en#main-content)

    - [Fee Schedules](https://kb.mindweal.com/en/publickb/policies-and-guidelines?hsLang=en#fee-schedules)
    - [Policies](https://kb.mindweal.com/en/publickb/policies-and-guidelines?hsLang=en#policies)
    - [Guidelines](https://kb.mindweal.com/en/publickb/policies-and-guidelines?hsLang=en#guidelines)
- [Referral Pages By Location](https://kb.mindweal.com/en/publickb/referral-pages-by-location?hsLang=en#main-content)

    - [Autism Services Referrals (by location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location?hsLang=en#autism-services-referrals-by-location)
    - [OT Referrals (By location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location?hsLang=en#ot-referrals-by-location)
    - [Speech Therapy Referrals (by location)](https://kb.mindweal.com/en/publickb/referral-pages-by-location?hsLang=en#speech-therapy-referrals-by-location)

# MindWeal Health

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, MindWeal Health