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How to schedule a Patient Appointment in DrChrono

Step 1: Opening the scheduling window

Open Scheduling Window from Calendar 

  • Click schedule> calendar to open the calendar



  • Go to the desired time slot and click in it to open this window



  • Start writing the patient's name in the field titled “Patient” and choose the correct patient from the drop down. 

Open Scheduling Window from Patient’s chart

  • Search for the patient's name in the “search field”. Select the desired patient from drop down 


  • Click Appointments, then schedule a new appointment to open the scheduling window.


Step 2: Entering details of the appointment in Scheduling Window

  • Provider: Select the provider from the drop down with whom the appointment is being scheduled 


  • Billing: Enter the billing provider. Do not touch the field unless the billing provider is different from the provider who will see the patient. This only happens when a newly hired provider is in the process of getting credentialed with the insurance company. 


  •  Supervising: Enter the supervising provider. Do not touch the field unless the supervising provider is different from the provider who will see the patient. This only happens when a newly hired provider is in the process of getting credentialed with the insurance company. 


  • Office: Choose the correct office where visit is being scheduled.


  • Profile: Choose appropriate Clinical visit profiles are based on 3 variables:
    • Type of Service: New patient, Established patient, ADHD testing
    • Is the visit in-person or virtual?
    • Will the patient use insurance or will they pay cash?


  • Exam: Choose the correct exam room. 


  • Scheduled: Choose the correct date and time for the appointment 


  • Duration: Choose the appropriate duration of appointment
  • Choose a reminder profile: Choose the appropriate reminder profile (A) Make sure view active reminders is ticked (B) Choose the correct reminder profile as follows: 

Type of Visit 

Type of Reminder Profile 

In-Person Visit In Maryville Office (All Providers)

In-Person Maryville (Rahul Bansal, MD) 

In-Person Visit In Naperville Office (All  Providers)

In-Person Naperville (Rahul Bansal, MD) 

In-Person Visit In Hinsdale (All Providers) 

In-Person Hinsdale (Rahul Bansal, MD) 

Virtual Clinical visit with Dr. Bansal 

Dr. Bansal Virtual (Rahul Bansal, MD) 

Virtual Clinical visit with Natasha Bates 

Natasha Bates Virtual (Rahul Bansal, MD) 

Virtual Clinical visit with Katherine Napier 

Katherine Napier Virtual (Rahul Bansal, MD) 

Virtual Clinical visit with Gina Wolff

Gina Wolff Virtual (Rahul Bansal, MD) 

ADHD Testing In-Person

ADHD testing In-Person(Rahul Bansal, MD)

ADHD Testing Virtual

ADHD testing Virtual (Rahul Bansal, MD)





  • Save appointment: Scroll all the way down and click save appointment.