Medication Refills
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      3. Medication Refills

      Medication Refills

       

      What is the process to request for medication refills?

      You can request medication refills using the secure messaging feature on the MindWeal app or by calling us directly. Please note that we do not participate in automatic refill programs offered by pharmacies. For all refill requests, please reach out to us directly, not through the pharmacy. Personalized refill requests help us maintain a high standard of care, tailored to your individual treatment plan.

       

      How long do I need to wait after I request a medication refill?

      At MindWeal, we ensure prompt medication refills, aiming to complete all requests within a business day, but no longer than 3 business days. We process refills during regular office hours, which are 8 am to 5 pm from Monday to Friday. No refills are processed on weekends or holidays. Our goal is to provide timely support and medication while adhering to our policy standards. For more details, please refer to our medication refill policy HERE.

       

      What is your policy for the prescription of Stimulants?

      MindWeal has formulated a policy on the prescription of stimulant medications, aimed at minimizing misuse and curbing medication diversion. This policy takes into account the findings of a comprehensive literature review and conforms to the guidelines put forward by organizations such as SAMSHA, AACAP, APA & AAP. Some important features of this policy include:

      1. Patients who are on stimulant medications are not permitted to use marijuana or any other illicit drugs.
      2. Patients aged 14 and above must provide an initial negative urine drug screen (UDS) before they can be prescribed stimulant medications.
      3. Patients aged 14 and above who are taking stimulant medications must have a minimum of one negative UDS result per year. More frequent and random UDS tests may be requested by your healthcare provider.
      4. If a UDS returns positive for any illicit substances, including tetrahydrocannabinol (THC), which is found in marijuana, stimulant medication will be stopped immediately.

      Please refer to this LINK for the complete policy.