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Updating Your Contact Email or Phone Number on MindWeal

  • Log in to the MindWeal platform.

  • Access the “Main Navigation Menu” by clicking on the 3 horizontal bars in the upper left corner.

 

  • Click "Account" in Main Navigation Menu


  • The Account Page will open. Click “Track Request" under Account Management section.



  • A window will appear showing the history of your previous account management requests. Click "New Request."

 

  • A new window will appear as shown in the image below. Click "Update Email/Phone Number."


  • A form will appear, as shown in the image. Select whether you wish to change your email, phone number, or both.
  • Fill out the form with your new email, phone number, or both and click "Submit."

 

  • A confirmation message will appear, notifying you that your request has been submitted successfully.


  • Once you click "OKAY," you'll be redirected to the Account Management page, where you can track your request's status and view your request history.


  • You can return to this page anytime to track the progress of your request by navigating to My Profile > Account Management.