Billing & Insurance
      Back to home
      1. MindWeal
      2. MindWeal How-To: Onboarding, Features & Use
      3. Billing & Insurance

      How to pay your bill from MindWeal Platform

      To make a payment on the MindWeal platform, please ensure the following:

      • Activate Your MindWeal Account: If you haven’t activated your account yet, click HERE for a step-by-step guide to get started.

      • Ensure an Active Payment Method: Make sure you have an active payment method saved in your account. If not, click HERE to learn how to add or update your payment method.

      Steps to Pay a Bill

      Once your account is active and a payment method is set up, follow these steps to make a payment:

      Check Your Billing Details

      The platform does not display your pending bills directly. To confirm your balance, you can:

      • Send a secure message via Secure Chat.
      • Email us at billing@mindweal.com.
      • Call us at 618-310-0085.
      • Refer to your billing statement.

      Access the Payment Option

      • Tap the three horizontal lines (☰) in the upper-left corner of the screen to open the navigation menu.

      • Select “My Profile” from the menu.

       

      • Navigate to “Make a Payment” and click "Proceed to Pay."

      Enter Payment Details

      • On the payment screen, enter the payment amount.

      • Provide the details of the payment (e.g., copay, balance payment, etc.). This field is mandatory to activate the “Pay Now” button.


      Submit Your Payment

      Click “Pay Now.”. A payment confirmation pop-up will appear on the screen to confirm your transaction.

      Receive Email Confirmation

      Stripe will send you a confirmation email once your payment has been successfully processed.